Fd2 Privacy Policy — Protecting Your Data
Fd2 values the privacy of every user in Malaysia. This policy explains what types of information we collect, how we use it, and your rights as a user of our platform.
Effective date: 1 January 2026. This policy applies to all users accessing fd2 via website or mobile app.
1. Information We Collect
When you register and use the fd2 platform, we collect certain categories of information to ensure a smooth, secure, and personalized experience for you. Each type of data is collected only as necessary for the purposes outlined in this policy.
- Account Information: Full name, phone number, email address, date of birth, and encrypted password collected during registration.
- Device & Browser Information: Device type, operating system, IP address, browser type, and login session data for security and verification purposes.
- Payment Information: Bank account number, account holder name, and transaction history in Malaysian Ringgit (MYR). fd2 does not store credit or debit card numbers directly — all payments are processed through certified payment gateways.
- Cookies & Tracking Data: Session cookies, preference cookies, and analytics identifiers that help us understand how users engage with the platform.
- Usage Data: Records betting activity, games played, session times, and navigation patterns within the fd2 platform.
2. Purpose of Information Use
Fd2 uses collected information solely for legitimate and necessary purposes, including ensuring the platform runs smoothly for all Malaysian users.
- Verifies identity and securely processes new account registrations.
- Processes MYR deposits and withdrawals accurately and securely via supported channels.
- Detect suspicious activity and prevent fraud or unauthorized access to user accounts.
- Sends important notifications related to your account, platform updates, and customer support when necessary.
- Enhances user experience through aggregate, anonymized analysis of usage patterns.
- Complies with applicable Malaysian laws and regulations, including the Personal Data Protection Act (PDPA) 2010.
3. Cookies & Tracking
The fd2 platform uses cookies to ensure basic functionalities operate smoothly and to enhance your experience while browsing. We use various types of cookies categorized accordingly.
- Essential Cookies: Required for login, session authentication, and account security. Cannot be disabled as it supports core platform functions.
- Preference Cookies: Stores your language, region, and display settings for a smoother next visit.
- Analytics Cookies: Collecting anonymous usage data for continuous improvement of the fd2 platform.
You can manage your cookie settings anytime through your browser. However, disabling essential cookies may affect login functionality and overall account security.
4. Data Storage & Security
All fd2 users’ personal data is stored on servers protected by industry-standard SSL/TLS encryption. We continuously implement the following security measures to keep your data safe at all times.
- Data is encrypted during transmission and storage using industry-recognized AES-256 standards.
- Role-based access control — only authorized staff can access sensitive user data.
- 24/7 system monitoring to detect any intrusion attempts or anomalies.
- Regular security audits and penetration tests conducted by independent, qualified third parties.
- User data is retained only as long as legally required and securely deleted once no longer needed following standard procedures.
5. Sharing Information with Third Parties
Fd2 does not sell, rent, or share users’ personal information with third parties for marketing or commercial purposes. We only share data in limited and necessary circumstances.
- Payment Processors: MYR transaction details shared with licensed payment gateways to complete deposits and withdrawals securely.
- Legal Requirements: fd2 may be required to disclose information to Malaysian authorities when mandated by law or valid court order.
- Technical Service Providers: Infrastructure and cloud service providers supporting platform operations, bound by strict and enforceable confidentiality agreements.
All third parties involved must comply with data protection standards equal to or higher than those set by fd2.
6. User Rights & How to Contact Us
Access Rights
You have the right to request a copy of the personal data we hold related to your account at any time. Such requests will be processed by our team within 14 business days from receipt of a complete application.
Right to Rectification
If your information is inaccurate or outdated, you can request corrections through your account profile settings or by contacting our support team directly via email. Corrections will be confirmed within a reasonable time frame.
Right to Erasure
You may request deletion of your account and personal data anytime. Requests are subject to mandatory record-keeping requirements under Malaysian law and the platform’s Terms & Conditions.
Policy Changes: fd2 reserves the right to update this Privacy Policy from time to time in line with changes in laws or platform operations. Significant changes will be notified via email or platform notices before taking effect. Continuing to use the platform after updates are published means you accept the revised terms.
Contact Us: For privacy inquiries, data access requests, or data protection complaints, please contact our team via [email protected]. You may also refer to the Frequently Asked Questions contact us for further information and guidance.
Your Data, Your Control
Fd2 is committed to protecting the privacy of every Malaysian user. Register today to enjoy a fully secure, transparent, and responsible platform.